Customer Care 

Have any questions or concerns ? We’re always ready to help! Call us at 614.745.9591 or send us an email at info@studiovfashion.com

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FAQ

 
How do I track my order?
 

Once your order has shipped, we'll send you an email with a link to track your order. You can check the status of your package once it's in transit. 

 

 

 

What are your delivery options?
 

We deliver anywhere in the United States.

 

 

 

How do I return an item?
 

Items can be returned to StudioV Fashion and Image Consulting at 891 E. Long Columbus, Ohio 43215

Do you provide International delivery?
 

We do not currently offer international delivery.

 

 

 

What is your returns policy?
 

We would like our customers to be satisfied with their purchase. However, if you are unhappy for any reason bring it back with your receipt within 14 days & we will be happy to refund your item(s)

 

  • An original receipt dated within 14 days is REQUIRED for exchange or refund

  • Merchandise must be in new, unused condition with receipt still attached

  • Refund will be issued in the original form of payment

 

 

If you were going to offer gift receipts

*We will exchange merchandise or issue store credit in amount equal to original purchase price for returned merchandise accompanied with gift receipt in new along with tag still attached

 

*Jewelry

All sales are final with jewelry purchases. No exchanges or returns will be honored

 

*All FINAL SALE items or AS IS merchandise cannot be returned or exchanged